E-Sign provider is currently slow or down

Incident Report for Builder Prime

Resolved

Our esign provider is reporting this as resolved and we are no longer seeing issues.

Posted Apr 22, 2024 - 16:26 EDT

Monitoring

Service appears to be restored. We are closely monitoring.

Posted Apr 22, 2024 - 16:17 EDT

Investigating

We are following up with our e-sign provider to get a resolution ASAP. It does appear to be working, albeit slowly, in some cases.

Posted Apr 22, 2024 - 16:13 EDT

This incident affected: Integrations (eversign).