Jul 15, 11:30 EDT
We will be sending a post mortem for this issue by tomorrow with what happened and how we will prevent this type of issue in the future.
Jul 14, 17:23 EDT
We have applied a fix and performance looks to be improving. We are closely monitoring.
Jul 14, 15:15 EDT
We will be taking the app offline for a minute or two to try to correct the issues permanently.
Jul 14, 14:27 EDT
We are still actively working on this issue and engaged with our service providers
Jul 14, 14:01 EDT
We are still working to resolve this issue.
Jul 14, 13:06 EDT
We are seeing some improvement, but there is still slowness and we continue to work on the issue.
Jul 14, 11:44 EDT
We are currently investigating the cause of slowness being experienced in the app.
Jul 14, 11:12 EDT