All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web and Mobile Apps ? Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
HelloSign eSignature Integration Operational
90 days ago
100.0 % uptime
Today
Google Calendar Integration Operational
90 days ago
100.0 % uptime
Today
Gmail Integration Operational
90 days ago
100.0 % uptime
Today
Zapier Integration Operational
90 days ago
100.0 % uptime
Today
QuickBooks Online Integration Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop Integration Operational
90 days ago
100.0 % uptime
Today
Stripe Payments Integration Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
Google Apps Gmail Operational
Email Delivery Operational
90 days ago
100.0 % uptime
Today
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
eversign ? Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024
Icons not working
Resolved - This incident has been resolved.
Apr 25, 16:57 EDT
Monitoring - We are seeing the icons start to appear now.
Apr 25, 16:46 EDT
Investigating - Our icon service provider is currently experiencing an outage. The most significant impact of this is likely the inability to close windows that can only be closed when the 'x' icon appears at the top right. The best workaround to that right now is refreshing the page.
Apr 25, 16:23 EDT
Apr 24, 2024
Downtime for Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 23:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 23:00 EDT
Scheduled - We will need to take the Builder Prime app offline temporarily at 11:00pm EST to roll out some new features, bug fixes, and make system updates.
Apr 24, 14:38 EDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024
Downtime for Maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 23:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:00 EDT
Scheduled - We will need to take the Builder Prime app offline temporarily at 11:00pm EST to roll out some new features, bug fixes, and make system updates.
Apr 22, 14:31 EDT
E-Sign provider is currently slow or down
Resolved - Our esign provider is reporting this as resolved and we are no longer seeing issues.
Apr 22, 16:26 EDT
Monitoring - Service appears to be restored. We are closely monitoring.
Apr 22, 16:17 EDT
Investigating - We are following up with our e-sign provider to get a resolution ASAP. It does appear to be working, albeit slowly, in some cases.
Apr 22, 16:13 EDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
App is currently experiencing widespread slowness
Resolved - This incident has been resolved.
Apr 17, 16:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 16:12 EDT
Investigating - We are currently investigating this issue.
Apr 17, 16:05 EDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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