Errors with E-signature Integration

Incident Report for Builder Prime

Resolved

This incident has been resolved.

Posted Jan 21, 2022 - 16:45 EST

Monitoring

The e-signature service appears to be working again. We are closely monitoring the situation.

Posted Jan 21, 2022 - 15:54 EST

Investigating

We are following up with our upstream provider and will provide another update shortly.

Posted Jan 21, 2022 - 15:37 EST

This incident affected: Web and Mobile Apps.