All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web and Mobile Apps ? Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
99.95 % uptime
Today
HelloSign eSignature Integration Operational
90 days ago
99.66 % uptime
Today
Google Calendar Integration Operational
90 days ago
100.0 % uptime
Today
Gmail Integration Operational
90 days ago
100.0 % uptime
Today
Zapier Integration Operational
90 days ago
100.0 % uptime
Today
QuickBooks Online Integration Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop Integration Operational
90 days ago
100.0 % uptime
Today
Stripe Payments Integration Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
Google Apps Gmail Operational
Email Delivery Operational
90 days ago
100.0 % uptime
Today
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
eversign ? Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025
App is currently experiencing widespread slowness
Resolved - This incident has been resolved.
Apr 25, 13:22 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 12:18 EDT
App is currently experiencing widespread slowness
Resolved - This incident has been resolved.
Apr 25, 11:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 11:16 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 25, 10:51 EDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025
E-signature Service Disruption
Resolved - This incident has been resolved.
Apr 21, 22:16 EDT
Monitoring - The service is currently working as expected. We will continue to monitor the situation and mark the outage as resolved if there are no more issues.
Apr 21, 20:50 EDT
Update - We continue to press eversign for an update on this issue!

This was incorrectly tagged as an issue with HelloSign. The e-signature service provider is eversign.
Apr 21, 17:08 EDT
Identified - While we still don't have an ETA, we've received the following update from our service provider:

We have located the issue and are working on resolving it as soon as possible.
We also want to assure you that the consistency and safety of your data are not affected.
Apr 21, 14:55 EDT
Update - Our service provider has updated us that they are actively working to resolve the issue and expect to be down for several hours. We are also evaluating alternative service options. Until then, we recommend downloading your documents and sending them to customers using another e-signature tool.
Apr 21, 12:12 EDT
Investigating - Our e-signature service provider has reported slowness and disruptions in their service. We are working to obtain an update on the service's status and fully restore it as soon as possible.
Apr 21, 09:49 EDT
App is down
Resolved - This incident has been resolved.
Apr 21, 16:03 EDT
Monitoring - App is back up and we are actively monitoring
Apr 21, 15:54 EDT
Investigating - We are actively investigating
Apr 21, 15:26 EDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Upcoming Downtime for Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:00 EDT
Scheduled - We will need to take the Builder Prime app offline temporarily at 11:00pm EST to roll out some new features, bug fixes, and make system updates.
Apr 15, 16:55 EDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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